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Privacy Policy

At Pet Arabia WLL we are concerned with protecting your privacy. We only use the information we collect about you to provide a personalised shopping experience. We will certainly not sell, rent or trade your information to any third party. This is our pledge to you, our customer. Any information gathered on this site will be used only by Pet Arabia WLL for the purpose of setting up commercial accounts and communications regarding orders placed on www.petarabia.com.

Customers visiting our site can register to purchase merchandise. When you register, we will request some personal information such as name, address, email, telephone number, account number and other relevant information. If you are purchasing merchandise we will also request financial information. This will be collected and used only to bill you for the products you have purchased. If you buy using a credit card, this information may be forwarded to your credit card provider.

Even though we try our utmost to ensure your privacy and security and always look to use the best available and tested technology to guard and protect our website and our customers, we face the same risks as all Internet companies. We advise you to keep abreast latest knowledge on Internet hacking techniques and we will also always keep you posted whenever (if ever) we have encountered a technical difficulty.

Be advised that we will never ask for your information over email; this is all done via the computerised account system. If you are asked for any account information through email, let us know immediately.